KB-01
Subtly wrong is worse than obviously broken
A page that crashes gets fixed the same day. A number that’s plausibly wrong gets trusted for a month. I design for the second case: hard filters, ledgers with evidence, and jobs that fail loudly rather than report success while doing nothing.
The Owner via in person · JUN 2025
Orders come in on six different websites. Inventory lives in one tool, pricing in a spreadsheet, and customer emails in a shared inbox. Every tool has a different number for how many units we have. Can you make it one system?